Last Updated: Aug 5, 2024

Everest Web Deals LLC has developed the AI Customer Support chat as a service offering a free trial period. This SERVICE is initially provided at no cost by Everest Web Deals LLC and is intended to be used as presented.

This document is designed to inform visitors about our policies regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service.

By opting to use our Service, you consent to the collection and use of information in accordance with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

IMPORTANT NOTE: WE DO NOT ENGAGE IN THE SALE OF CHATGPT API KEYS OR TOKENS. POST-PAYMENT, YOU ARE REQUIRED TO INPUT YOUR PERSONAL CHATGPT KEY.YOU MUST ALSO ADHERE TO OPENAI’S PRIVACY POLICY, WHICH CAN BE FOUND AT OpenAI Privacy Policy.

The terminologies used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be found at AI Customer Support unless otherwise defined in this Privacy Policy.

 The Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

Our AI Customer Support chat requires authentication and login. This add-on collects your Project Gpt API key, contact email, contact phone number, assistant short greeting, assistant greeting, assistant knowledge base, chat logs, and other settings. To provide you with our services, we need to use all this data to answer your customers’ questions using the Gpt AI Assistant. Your email address will also be used to activate your license and send you product updates only.

We do not share, track, or sell your personal, settings data, and business information to third parties.

The personal information we may collect includes:

– Personal and Business Information Provided by You: We collect Project Gpt API key, contact email, contact phone number, assistant short greeting, assistant greeting, assistant knowledge base, chat logs, and other settings.

When you email our support team with a question, we will retain that conversation and email address for future reference. We also retain any voluntary information, such as survey responses, for as long as we need.

All personal and business information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

App Permissions Explained

The use of information collected via our Service is limited to the purpose of providing the services that our Clients have contracted us for.

– **Send requests to 3rd party apps/services:** The app needs to connect with the external API of the secure external service built and operated by Everest Web Deals LLC to communicate with the OpenAI API.

Information Collection and Use

For a more enriching experience while using our Service, we may request you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does employ third-party services that may collect information used to identify you.

Cookies

Cookies are files with a small amount of data that typically include an anonymous unique identifier. These are sent to your browser from the websites you visit and are stored on your device’s internal memory.

Please note, our Service  use cookies for login via email in your admin panel. Therefore, we do not store, collect, or use any data related to cookies in any form. 

 Data Sharing and User Consent

We value your privacy and emphasize transparency when it comes to data sharing. To provide you with the services of our AI Customer Support chat, we share certain data with the ChatGPT AI platform provided by OpenAI.

The data shared may include your queries to the ChatGPT AI models, which could be in the form of text you input to generate content, document edits, generate images, or customer support responses. However, we ensure that this data is anonymized and cannot be traced back to individual users. Importantly, ChatGPT OpenAI does not use your personal data to improve its models.

To ensure your understanding and agreement, we seek explicit user consent for data sharing during the onboarding process of our AI Customer Support chat. When you log in and set up our AI Customer Support chat, you will be prompted with a clear and straightforward consent request outlining the data we share and the ChatGPT AI platform we engage with.

By giving your consent, you acknowledge and accept that your anonymized data will be shared with the ChatGPT AI platform for the purpose of providing and improving the services offered by the AI Customer Support. You may delete your data at any time on your admin dashboard or by reaching out to our support team.

Remember, your privacy is our priority, and we take all necessary steps to ensure the secure handling of your data in compliance with privacy laws and regulations.

Prohibited Uses

We will block you if you use our AI Customer Support chat for any illegal activities, including but not limited to terrorism, pornography, selling drugs, cheating, war crimes, discrimination based on color, religion, or other characteristics, and other criminal activities. Misuse of our service for promoting hate speech or inciting violence, including religious intolerance, is also strictly prohibited. Our services are intended for legitimate business purposes only, and misuse will result in immediate termination and reporting to the appropriate authorities.

Service Providers

We may employ third-party companies and individuals for the following reasons:

– To facilitate our Services;
– To deliver the Services on our behalf;
– To execute Service-related services; or
– To assist us in analyzing how our Services are used.

Security

Your trust in providing us with your Personal and Business Information is deeply valued, and we strive to use commercially acceptable means to safeguard it. However, no method of transmission over the internet or electronic storage method is 100% secure and reliable, and we cannot assure its absolute security.

If there are changes in your personal or business information, or if you no longer wish to utilize our services, you can delete your data on your admin dashboard or by reaching out to us. We commit to responding to your request within 5 business days.

Children’s Privacy

This Service is not intended for anyone under the age of 16. We do not intentionally collect personally identifiable information from children under 16 years of age. If we discover that a child under 16 has provided us with personal information, we promptly delete this from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please get in touch with us so we can execute the necessary actions.

Changes to This Privacy Policy

We may periodically update our Privacy Policy. Therefore, we advise you to review this page intermittently for any changes. We will inform you of any changes by posting the updated Privacy Policy on this page.

Contact Us

For any queries or suggestions about our Privacy Policy, please do not hesitate to reach out to us at Contact Us.