How to Set Up and Add AI Customer Support Chat to Your Website

How to Set Up and Add Ewa AI Customer Support Chat to Your Website

Create and Set Up Ewa AI Customer Support Chat:

Register at Ewa AI Customer Support Registration.
Log in to the admin dashboard.
Click on the “Project” menu, then click the “Create a New” button.
Add your OpenAI GPT API key (How to Generate an OpenAI GPT API Key).
Enter your contact email, contact phone number, assistant short greeting, and assistant greeting.
Add the assistant’s knowledge base. This content will be used to answer customer questions.
Before saving, you can customize the assistant message background color, user message background color, pop-up dialog background color, and message text color.
Save all changes.
On the top right side of the page, click “View Project.” A new page will open where you can test the AI Customer Support chat.
For a demo, you can use our Ewa AI Customer Support.

Adding Ewa AI Customer Support Chat to Your Website:

Log in to the admin panel.
Select “Project” from the menu.
On the right side, click the button “Get HTML Code for Embedding.”
You have two options:
1. Open the Ewa AI Customer Support chat in its own page (Full Screen).
2. Open the AI Customer Support chat in a pop-up.
Click “Copy to Clipboard.”
Embed the code in your website:
1. WordPress Site:
  - If you have installed Elementor plugin on your website, add the copied embed code in an HTML element in the Elementor builder page.
  - Alternatively, you can install a plugin to add embed code to your website, such as Insert Headers and Footers. Use this plugin to add the embed code in the footer, header, or body.
2. Shopify site:
  - We are developing a new plugin for Shopify. The plugin is not yet live but will be released after Shopify approval.
3. Other Websites:
  - Add the code in the footer, header, or body of your websit